Refund Policy

Refund & Return Policy

At Maple Handbags, your satisfaction is our top priority. If you're not completely happy with your purchase, we're here to help.

You have 14 days from the date of delivery to return your item.
Items must be unused, unworn, and in original packaging with all tags attached.
To initiate a return, please email us at support@premapa.com with your order number and reason for return.

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed within 5–7 business days to your original payment method.
Shipping costs are non-refundable.

We only replace items if they are defective or damaged. If you need an exchange, contact us at support@premapa.com.

Questions about your return? Reach us at support@premapa.com and we'll get back to you within 24 hours.